Do you pick up my kids’ toys, do my dishes or walk my dog?
No. A standard cleaning service provides just that – cleaning. Picking up toys or clothes falls under housekeeping, a service you can ask us about providing for you! We also provide weekly dish washing service, and we’ll gladly walk your pup (on a case-by-case basis) for a small fee.
Do I need to be home when my cleaners arrive or during the cleaning?
No. Our clients typically have busy work days and aren’t always able to be on the premise while we clean. Most clients entrust a copy of a house or garage key, or key code for entry. You can rest assured that our cleaners lock your home securely after each visit.
Can I trust HD Cleaning employees?
Yes. Our company policy requires employee screening and background check for each prospective employee. We are fully bonded and insured.
Do I have to provide cleaning products for HD Cleaning cleaners to clean my home or office space?
No. HD Cleaning is fully equipped to service and sanitize your home. We carry products that are proven to give optimal results for a variety of surfaces. If you prefer special products, you may supply them for our use.
How far in advance should I book my cleaning visit(s)?
You can schedule a new cleaning up to 8 weeks in advance. Call to inquire. After an initial clean, most clients decide to request HD Cleaning to visit regularly either weekly, biweekly, or even monthly.
What areas do you service?
Our cleaners travel up to 30 miles outside of city of Pittsburgh. Just call to see if we meet your unique needs!
What fees can I expect to pay for my cleaning visits?
Our company charges $40.00 per hour per cleaner who services your home or office, (2 cleaners in home for 2 hours = $160.00 due) with no hidden fees. We require payment in advance or at the time of each visit (you may leave checks out for our cleaners to securely transport for deposit). We accept checks or cash.
Will you clean the inside of my oven and refrigerator?
Yes, at the rate of $50.00 per hour. You may not realize how much gunk has built up in the nooks and edges of those cold shelves. Refresh and sanitize the space where you store food that nourishes your family. Stoves can be especially tricky. It takes time to do this correctly.
Do you offer move-in/ move out cleaning?
Yes, we offer move-in and move out cleaning at the rate of $50.00 per hour.
Will you walk my dog during the week in addition to – at the time of my scheduled cleaning visit?
No. Pet walking is only available as an add-on to your regular service day Monday – Friday between 9:30 a.m. and 3:00 p.m. We do not kennel or board pets. Ask us about our pet-sitting in your home, offered by request and subject to schedule availability to help make your vacations more relaxing.
How far in advance can I schedule my pet-walking service?
You may schedule up to 2 weeks in advance for pet-walking service. Schedule subject to availability.
How much can I expect to pay for housekeeping services?
Housekeeping may be purchased in addition to regular cleaning or as a single service. Like house cleaning, housekeeping is offered weekly, bi-weekly or monthly. Ask about more frequent visits in special circumstances. Housekeeping is billed at the rate of $50.00 hourly and must be paid in advance or at the time of visit, either by check or money order.
What does housekeeping include?
Housekeeping does not include standard cleaning services, see pages for details. Housekeeping is for household tasks beyond sanitizing and wiping down toilets and sinks.
- Sheet change for beds.
- 1 load of laundry – washed, machine dried and folded. You supply laundry detergents and supplies in-home for our crew to use.
- Room tidying – books placed back in order, desk organized, floor picked up, rugs straightened, toys put away, supplies straightened up.
- Front/back porch sweeping and tidying.
- Table tops decluttered.
- Junk drawer reorganizing
- Under sink storage organizing
- Pantry organizing
- Closet organizing
Don’t see your question? Please call us anytime during regular business hours: Monday through Friday 9:00 a.m. to 3:00 p.m. at 412-926-0463